12/17/2023 0 Comments Owc softraid![]() Products would be shipped from your nearest warehouse. In addition, we have 6 other regional warehouses located across the contiguous states. Most of the products are shipped from our San Ramon, CA warehouse.Orders placed on national holiday/weekend will be shipped on the following business day.Not every product can be shipped on the same day, as they might require special packaging.For priority mail, orders must be placed by 2:00pm PST.Our dedicated staff ships most orders the same day, unless the order is placed after 4 pm PST OR it is out–of-stock.Applicable to ground shipping within Continental U.S.We offer Free Ground Shipping to the 48 continental US States on orders over $500.We ship internationally to wherever UPS, FEDEX and DHL delivers.We ship to APO/FPO Military addresses also.computer, storage enclosure, drives, etc.) and include both the report from SoftRAID and a screenshot of your AJA disk test. Contact Tech Support and let us know about your problem, what you have done to troubleshoot it already, what setup you are using (e.g. If none of the above helps, please open SoftRAID, go to the Utilities menu and click " Generate Report for Tech Support". If there are no issues, note the speed of a single disk for later reference, re-create the RAID and test the speed of the RAID again.If yes, replace that disk or remove it from the RAID. unable to complete the formatting process), swap the disks and see if the problem follows a certain disk. If you find a disk that is slower than the others or has problems (e.g. Initialize and create a new volume on each disk.If nothing else has helped so far and you have enough available storage space in another location, backup your data to another drive and then remove the RAID.Fragmented data and less than optimal directory structure after using the RAID for a while can slow down the drive (use DiskWarrior periodically).Certain NAS HDDs using SMR technology might have reduced write performance after 10 minutes of work.SSDs might slow down over time if TRIM is not enabled (sudo trimforce enable).In certain enclosures, the performance of a single disk can be limited to around 370 MB/s.A Thunderbolt 2 enclosure will max out at around 1375 MB/s.A single 3.5" SATA HDD usually runs anywhere between 150-250 MB/s.Check the specifications of your hardware for more details. Speeds can vary depending on the drives, the enclosure and the computer.If that is the case, free up some space and then test the speed again. over 75%), especially for spinning hard disk drives (HDDs), the speed might be slower than with empty drives. If you are using bus power and/or a laptop, make sure to plug in the power adapter to your device and to your laptop. When testing the speed, please connect the external storage drive directly to your computer (no daisy chain) and temporarily disconnect any other peripherals.An expired trial version will have reduced functionality and performance. You may use a trial version of SoftRAID or a registered version but NOT an expired trial version.Look for errors and if possible, resolve those first. Open SoftRAID, access the Utilities menu and click " Show SoftRAID Log".To do so, open SoftRAID, access the SoftRAID menu and click " Check For Updates.". Make sure you have installed the latest version of SoftRAID.Limited SoftRAID Driver Running) that might explain the reduced performance. Open SoftRAID and check if there are any errors or warnings (e.g.Expand the graph at the bottom of the screen and then click Start. Set the resolution to 5K, test file size to 64 GB and codec to 16bit RGBA. Select your RAID drive as the target disk. This is a free app available for both macOS and Windows. As a standard test and when contacting tech support, we recommend using AJA System Test. ![]() Speeds can vary depending on the benchmark tool and the settings that are used.less than 100 MB/s for multiple disks in a RAID), please use the following tips to narrow down the problem. If you feel that your RAID is running slower than it should (e.g. There are several factors that can affect the read and write speed of your RAID. Slow read or write speeds when using SoftRAID FAQ - Frequently Asked Questions - Knowledge Base
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